loady Posted February 3, 2012 Share Posted February 3, 2012 it was fine the other day, i had added three of my existing shows without issue, i came back today to add the rest and it is just hanging on searching and when adding existing shows i am getting.. Unable to add show Unable to look up the show in /mnt/user/tv/Extras on TVDB, not using the NFO. Delete .nfo and add manually in the correct language. on all show, i tried the suggestion of deleting nfo but it just keeps searching, not sure where the problem is, whether its the install on UNraid, SB or TVDB ?? here is some of the log.. Feb-03 07:51:00 ERROR SEARCHQUEUE-BACKLOG-82716 :: Error loading NZBMatrix URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:50:40 INFO SHOWQUEUE-ADD :: TVDB: {'apikey': '9DAF49C96CBF8DAC', 'cache_dir': '/mnt/cache/.sickbeard/cache/tvdb', 'http_proxy': None, 'cache': True, 'language': 'en'} Feb-03 07:50:40 INFO SHOWQUEUE-ADD :: Starting to add show /mnt/user/tv/Extras Feb-03 07:50:10 INFO SEARCHQUEUE-BACKLOG-82716 :: Sleeping 10 seconds to respect NZBMatrix's rules Feb-03 07:50:10 INFO SEARCHQUEUE-BACKLOG-82716 :: Searching for stuff we need from 90210 season 4 Feb-03 07:50:07 INFO SEARCHQUEUE-RSS-SEARCH :: No needed episodes found on the RSS feeds Feb-03 07:50:07 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading Sick Beard Index URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:49:27 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading search results: (, IOError('socket error', gaierror(-2, 'Name or service not known')), ) - socket error Feb-03 07:49:00 ERROR SHOWQUEUE-ADD :: Error contacting TVDB: We recently timed out, so giving up early this time Feb-03 07:49:00 INFO SHOWQUEUE-ADD :: TVDB: {'apikey': '9DAF49C96CBF8DAC', 'cache_dir': '/mnt/cache/.sickbeard/cache/tvdb', 'http_proxy': None, 'cache': True, 'language': 'en'} Feb-03 07:49:00 INFO SHOWQUEUE-ADD :: Starting to add show /mnt/user/tv/Extras Feb-03 07:48:47 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading NZBMatrix URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:48:46 ERROR CHECKVERSION :: Exception generated in thread CHECKVERSION: socket error Feb-03 07:48:06 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading Womble's Index URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:48:06 INFO CHECKVERSION :: No update needed Feb-03 07:48:06 ERROR CHECKVERSION :: Unable to contact github, can't check for update Feb-03 07:47:25 INFO BACKLOG :: Seeing if we need any episodes from 90210 season 4 Feb-03 07:47:25 INFO SEARCHQUEUE-RSS-SEARCH :: Searching all providers for any needed episodes Feb-03 07:47:25 INFO SEARCHQUEUE-RSS-SEARCH :: Beginning search for new episodes on RSS Feb-03 07:47:25 INFO BACKLOG :: Seeing if we need any episodes from Glee season 3 Feb-03 07:47:25 INFO SEARCHQUEUE-RSS-SEARCH :: Changing all old missing episodes to status WANTED Feb-03 07:47:25 INFO BACKLOG :: Running limited backlog on recently missed episodes only Feb-03 07:47:25 INFO CHECKVERSION :: Checking if source needs an update Feb-03 07:47:25 INFO MAIN :: 77921: Loading show info from database Feb-03 07:47:25 INFO MAIN :: 82716: Loading show info from database Feb-03 07:47:25 INFO MAIN :: 83610: Loading show info from database Feb-03 07:47:25 INFO MAIN :: Loading initial show list Feb-03 07:47:24 INFO MAIN :: Starting Sick Beard on http://0.0.0.0:8082/ Feb-03 07:47:24 INFO MAIN :: No duplicate episode, check passed Feb-03 07:47:24 INFO MAIN :: Checking database structure... Feb-03 07:47:24 INFO MAIN :: Checking database structure... Feb-03 07:44:57 INFO MAIN :: Killing cherrypy Feb-03 07:44:57 INFO MAIN :: Saving config file to disk Feb-03 07:44:56 INFO MAIN :: Saving all shows to the database Feb-03 07:44:56 INFO MAIN :: Waiting for the PROPERFINDER thread to exit Feb-03 07:44:55 INFO MAIN :: Waiting for the POSTPROCESSER thread to exit Feb-03 07:44:54 INFO MAIN :: Waiting for the SEARCHQUEUE thread to exit Feb-03 07:44:53 INFO MAIN :: Waiting for the SHOWQUEUE thread to exit Feb-03 07:44:53 INFO MAIN :: Waiting for the VERSIONCHECKER thread to exit Feb-03 07:44:52 INFO MAIN :: Waiting for the SHOWUPDATER thread to exit Feb-03 07:44:51 INFO MAIN :: Waiting for the BACKLOG thread to exit Feb-03 07:44:50 INFO MAIN :: Waiting for the SEARCH thread to exit Feb-03 07:44:50 INFO MAIN :: Aborting all threads Feb-03 07:44:50 INFO MAIN :: Executing invoked command: Feb-03 07:43:33 ERROR CP Server Thread-7 :: API Key Incorrect Feb-03 07:38:44 ERROR SEARCHQUEUE-BACKLOG-82716 :: Error loading Sick Beard Index URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:38:03 ERROR SEARCHQUEUE-BACKLOG-82716 :: Error trying to load Newzbin RSS feed: feed() argument 1 must be string or read-only buffer, not None Feb-03 07:38:03 ERROR SEARCHQUEUE-BACKLOG-82716 :: Error loading search results: (, IOError('socket error', gaierror(-2, 'Name or service not known')), ) - socket error Feb-03 07:37:23 ERROR SEARCHQUEUE-BACKLOG-82716 :: Error loading NZBMatrix URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:36:52 ERROR SHOWQUEUE-ADD :: Error contacting TVDB: Could not connect to server http://www.thetvdb.com/api/9DAF49C96CBF8DAC/series/75660/en.xml: Unable to find the server at www.thetvdb.com Feb-03 07:36:32 INFO SEARCHQUEUE-BACKLOG-82716 :: Sleeping 10 seconds to respect NZBMatrix's rules Feb-03 07:36:32 INFO SEARCHQUEUE-BACKLOG-82716 :: Searching for stuff we need from 90210 season 4 Feb-03 07:36:30 INFO SEARCHQUEUE-RSS-SEARCH :: No needed episodes found on the RSS feeds Feb-03 07:36:30 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading Sick Beard Index URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:36:11 INFO SHOWQUEUE-ADD :: TVDB: {'apikey': '9DAF49C96CBF8DAC', 'cache_dir': '/mnt/cache/.sickbeard/cache/tvdb', 'http_proxy': None, 'cache': True, 'language': 'en'} Feb-03 07:36:11 INFO SHOWQUEUE-ADD :: Starting to add show /mnt/user/tv/Extras Feb-03 07:35:50 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading search results: (, IOError('socket error', gaierror(-2, 'Name or service not known')), ) - socket error Feb-03 07:35:09 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading NZBMatrix URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:35:09 ERROR CHECKVERSION :: Exception generated in thread CHECKVERSION: socket error Feb-03 07:34:28 ERROR SEARCHQUEUE-RSS-SEARCH :: Error loading Womble's Index URL: (, URLError(gaierror(-2, 'Name or service not known'),), ) - [Errno -2] Name or service not known Feb-03 07:34:28 INFO CHECKVERSION :: No update needed Feb-03 07:34:28 ERROR CHECKVERSION :: Unable to contact github, can't check for update Feb-03 07:33:48 INFO SEARCHQUEUE-RSS-SEARCH :: Searching all providers for any needed episodes Feb-03 07:33:48 INFO SEARCHQUEUE-RSS-SEARCH :: Beginning search for new episodes on RSS Feb-03 07:33:48 INFO SEARCHQUEUE-RSS-SEARCH :: Changing all old missing episodes to status WANTED Feb-03 07:33:48 INFO BACKLOG :: Seeing if we need any episodes from 90210 season 4 Feb-03 07:33:48 INFO BACKLOG :: Seeing if we need any episodes from Glee season 3 Feb-03 07:33:48 INFO BACKLOG :: Running limited backlog on recently missed episodes only Link to comment
daniel.boone Posted February 3, 2012 Share Posted February 3, 2012 Does it work when droping nzbs into watch folder? It looks as if it's having issues reaching the Internet. You have errors loading URLs and can't reach github. I'd start with ip settings and work from there. Since it did work I'm guessing ip is prob good but check it anyway. Feed could be malformed or could be router needs bouncing. If dropping nzb in watch folder works I'd look harder at permissions and the rss feed. Link to comment
loady Posted February 3, 2012 Author Share Posted February 3, 2012 i can browse to any of the links in the log from my browser no problem, the watch folder is on sabnzb, there are no problems there, i can import my bookmarks and add nzb's Link to comment
daniel.boone Posted February 3, 2012 Share Posted February 3, 2012 What is version of SB? Link to comment
loady Posted February 4, 2012 Author Share Posted February 4, 2012 its the .conf file i used from the applications forum, weird, now SAB is not responding to adding NZB's, i cant access tower:8080...im getting fed up with this...i never thought it was going to be this thrwart with hassle, im stuck now as i paid for a pro license so i could use a cache drive Link to comment
daniel.boone Posted February 4, 2012 Share Posted February 4, 2012 Sorry to hear of your frustration. Try to remember your running a beta with add on software that is also beta. Things like this will happen at first. Give it the time. Things will improve. The errors maybe resolved after a restart. Link to comment
loady Posted February 4, 2012 Author Share Posted February 4, 2012 I am getting no advice form SB forum, i have also posted on TVDB...i think the issue lies with UNraid, i cant get any clues from this log..can some one please ?? Feb-04 08:37:16 INFO SHOWQUEUE-ADD :: Starting to add show /mnt/user/tv/90210 Feb-04 08:37:14 ERROR SHOWQUEUE-ADD :: Error contacting TVDB: Could not connect to server http://www.thetvdb.com/api/9DAF49C96CBF8DAC/series/83610/en.xml: Unable to find the server at www.thetvdb.com Feb-04 08:36:33 INFO SHOWQUEUE-ADD :: TVDB: {'apikey': '9DAF49C96CBF8DAC', 'cache_dir': '/mnt/cache/.sickbeard/cache/tvdb', 'http_proxy': None, 'cache': True, 'language': 'en'} Feb-04 08:36:33 INFO SHOWQUEUE-ADD :: Starting to add show /mnt/user/tv/Glee Feb-04 08:11:59 ERROR CP Server Thread-7 :: Unable to connect to SAB: http error Feb-04 08:11:53 ERROR CP Server Thread-7 :: Unable to connect to SAB: http error Feb-04 08:08:34 INFO SEARCHQUEUE-RSS-SEARCH :: No needed episodes found on the RSS feeds Feb-04 08:08:17 ERROR SHOWQUEUE-ADD :: Error contacting TVDB: Could not connect to server http://www.thetvdb.com/api/9DAF49C96CBF8DAC/series/83610/en.xml: Unable to find the server at www.thetvdb.com Feb-04 08:07:37 INFO SHOWQUEUE-ADD :: TVDB: {'apikey': '9DAF49C96CBF8DAC', 'cache_dir': '/mnt/cache/.sickbeard/cache/tvdb', 'http_proxy': None, 'cache': True, 'language': 'en'} Feb-04 08:07:37 INFO SHOWQUEUE-ADD :: Starting to add show /mnt/user/tv/Glee Feb-04 08:06:01 INFO SEARCHQUEUE-RSS-SEARCH :: Clearing Womble's Index cache and updating with new information Feb-04 08:06:00 INFO SEARCHQUEUE-RSS-SEARCH :: Searching all providers for any needed episodes Feb-04 08:06:00 INFO SEARCHQUEUE-RSS-SEARCH :: Beginning search for new episodes on RSS Feb-04 08:06:00 INFO SEARCHQUEUE-RSS-SEARCH :: Changing all old missing episodes to status WANTED Feb-04 08:06:00 INFO CHECKVERSION :: Checking if source needs an update Feb-04 08:06:00 INFO MAIN :: Loading initial show list Feb-04 08:05:59 INFO MAIN :: Starting Sick Beard on http://0.0.0.0:8082/ Feb-04 08:05:59 INFO MAIN :: No duplicate episode, check passed Feb-04 08:05:59 INFO MAIN :: Database upgrade required: Add Scene Name Cache Feb-04 08:05:59 INFO MAIN :: Database upgrade required: Add Scene Exceptions Feb-04 08:05:58 INFO MAIN :: Database upgrade required: Initial Schema Feb-04 08:05:58 INFO MAIN :: Checking database structure... Feb-04 08:05:58 INFO MAIN :: Database upgrade required: Fix Air By Date Setting Feb-04 08:05:57 INFO MAIN :: Provider Womble's Index is enabled, enabling NZBs in the upgrade Feb-04 08:05:57 INFO MAIN :: Database upgrade required: Set Nzb Torrent Settings Feb-04 08:05:57 INFO MAIN :: Database upgrade required: Populate Root Dirs Feb-04 08:05:57 INFO MAIN :: Database upgrade required: Add Lang Feb-04 08:05:57 INFO MAIN :: Database upgrade required: Fix Sab Host Feb-04 08:05:56 INFO MAIN :: Database upgrade required: Change Sab Config From Ip To Host Feb-04 08:05:56 INFO MAIN :: Database upgrade required: Add Air By Date Option Feb-04 08:05:56 INFO MAIN :: Database upgrade required: Upgrade History For Generic Providers Feb-04 08:05:55 INFO MAIN :: Database upgrade required: Drop Old History Table Feb-04 08:05:55 INFO MAIN :: Done backup, proceeding with migration. Feb-04 08:05:55 INFO MAIN :: Attempting to back up your sickbeard.db file before migration... Feb-04 08:05:55 INFO MAIN :: Database upgrade required: New Quality Settings Feb-04 08:05:54 INFO MAIN :: Database upgrade required: Numeric Providers Feb-04 08:05:54 INFO MAIN :: Database upgrade required: Add Airdate Index Feb-04 08:05:54 INFO MAIN :: Database upgrade required: Add Tvr Name Feb-04 08:05:53 INFO MAIN :: Database upgrade required: Add Tvr Id Feb-04 08:05:50 INFO MAIN :: Database upgrade required: Initial Schema Feb-04 08:05:50 INFO MAIN :: Checking database structure... Link to comment
daniel.boone Posted February 4, 2012 Share Posted February 4, 2012 Did you ever check ip settings? I get that you can access from your browser but can you access those links from unRaid? Link to comment
loady Posted February 4, 2012 Author Share Posted February 4, 2012 seems to have righted it self, i enable DHCP instead of setting ip, it wasnt a problem before, maybe its just coincidence, i also erased 2 lines from my go script i remembered i had added, something to do with windows showing the shares quicker..dont know if that compounded the effect Link to comment
daniel.boone Posted February 5, 2012 Share Posted February 5, 2012 Enabling dhcp fixed the gateway settings. That portion is critical for proper routing to and from the internet. Link to comment
loady Posted February 6, 2012 Author Share Posted February 6, 2012 the gateway setting are the same as they were when i had it set with static ip, only thing that is different is the ip address Link to comment
daniel.boone Posted February 7, 2012 Share Posted February 7, 2012 the gateway setting are the same as they were when i had it set with static ip, only thing that is different is the ip address what did u rip out of the go file then? Link to comment
loady Posted February 7, 2012 Author Share Posted February 7, 2012 only a coupe of lines that i had added that were supposed to help with showing shares in windows quicker...i seem to have it setup now but having issues with both SB and SABnzb being defaulted on server restarts....i have joined another thread for that issue, thanks for your help. Link to comment
guitareaper Posted June 19, 2013 Share Posted June 19, 2013 I am having the same issue. How did you resolve this? Thanks! Link to comment
loady Posted June 26, 2013 Author Share Posted June 26, 2013 TBH...i cant really remember, more than likely i took a thermo nuclear approach and started from scratch but saving the relevant .conf files for settings etc...SB is quite good in that you can get it to rescan your library and its no real effort to go through all the settings again if need be. Whilst doing all this and a lot of reading of threads..it is a learning curve and you will pick it up eventually..just depends how determined you are at getting it working how you want. You will dig up old threads (like this one) and glean bits of info from it and along with posting your own questions get there in the end. Im sorry i cant be of any more help than that. Link to comment
aoaaron Posted July 19, 2013 Share Posted July 19, 2013 im having this same problem... can someone please help me! how do you enable dhcp? how would i go about re-installing SB? i used umenu packages before! Link to comment
aoaaron Posted July 20, 2013 Share Posted July 20, 2013 resolution: just toggle dhcp on and off by editing the config file. very easy/simple fix. Link to comment
dtempleton Posted June 7, 2015 Share Posted June 7, 2015 Late reply, but for posterity. I had the same problem after upgrading my dockers from 6b10 to 6RC4. I tried switching DHCP on (no work) then off again (no work). I had a "no sucf file" error in config/cache/tvdb with what should be a DL from TVDB. that directory was nobody:600; I switched the entire config file to nobody:777 and it works again. Looks like the TVDB couldn't write to that cache. Maybe my previous dockers didn't run with nobody? Link to comment
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