Gouie

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  1. I have a drive that’s been disabled and sitting with a red X. My understanding is Unraid has disabled the drive due to a write failure. I’d like to rebuild the drive to see if it’s still salvageable - wise thing to do? All of the material I’ve found about rebuilding talks about replacing the drive, nothing about rebuilding an existing drive. My thought is unassigned, restart the array, stop the array, then re-assign but would like to validate before doing so. Thanks!
  2. RESOLVED So, I called my ISP Friday to inquire into the incentives available for new customers and why existing customers are left in the dark. Long story short they matched the deal. Well, in doing so they changed the external subnet. Coincidently the new subnet matched the subnet I was using on the internal network. Google WiFi was smart enough to see the conflict and changed the internal network subnet. All DHCP enabled devices were working fine while the hard coded devices, i.e. my server, were not. Man, that took some head scratching, thanks for jumping in to assist though @Frank1940, very much appreciated! I am still curious about the errors I was seeing on reboot though. Interestingly enough I did not see any errors during the complete shutdown that you recommended. I’ll try a restart again to see if the errors still exist.
  3. Diagnostics .ZIP attached. Thanks in advance! tower-diagnostics-20190903-1722
  4. Hey everyone, I had a strange problem pop up last week that I haven’t been able to resolve. Through Plex, I started the conversion of a video then left for a few hours. I checked it when I got back and there was an error. From that point Friday I have been unable to access the server through the web interface. In fact, I can’t even reach the address via ping or the like. I can can log into the server directly but to be honest, I know very little of Linux. I’ve done all of the obvious things like changing ports as cables on the switch. One interesting thing I noticed was when I reset the server hoping that would fix the problem, there were four or five lines with an error referring to config/docker.img. Unfortunately it buzzed by fairly quick. I can take a few pictures of the screen when I’m home tonight if that will help. Looking for some guidance as I’m not sure where to start.
  5. Likely a motherboard upgrade as well. Will check out my options but the more I read the more unlikely 4K transcoding will be. Seems there’s a lot of challenge and debate about what will work.
  6. Way more complicated than I originally thought. I use Plex and was hoping there was an easy way of simply relying on the on-the-fly transcoding. Admittedly I don’t know a lot about the hardware details. Is there a specific processor that you’d recommend?
  7. I’m looking for some processor recommendations. I have apple devices throughout the house that haven’t been a problem until recently has UHD media makes its way into my library. Because Apple doesn’t support MKV the server is having to convert on the fly and choking. Any recommendations? I don’t want to break the bank so only looking for something that can handle a single file of this size at a time. Thanks!
  8. Wanted to provide a quick update to close the issue. The system has been stable since re-seating the SATA card - looking like that was the issue. Regarding the heat, I tore into the case one more time and believe I've found that problem as well. The case came with 5 fans installed from the manufacture, 3 under the drive bay and 2 at the rear. Lots of air flow, the only problem was they installed all 5 to be drawing into the case, no venting. I changed the 2 at the rear to exhaust and so far so good.
  9. Argh! I’ll put the case back on. This case is a little different than most, designed as a home theatre case. It looks like an AV receiver. Lots of fans under, along the side and the back. Generally speaking the drives stay within range even when running a big copy - usually under 40C. The cache drive is the real problem, North of 45C at times. Think I’ll replace it with a flash. If I were a gambling man I’d bet in the add-on card as the culprit. I’ll be sure to report back with my findings.
  10. Gotcha, I just figured the odds of tossing more than one drive before a guy had a chance to get a replacement were pretty low. Couple of questions now: Backup; what are folks using? 20+ TB makes backup a little complicated. Failed drive; shouldn’t the console give indication of a failed drive when it happens? I’ve had to take the array offline for it to highlight a failed drive. Update; I downed the server again and gave it a real thorough clean. I’ve also left the case off for now. I have 8 drives, 6 attached to onboard ports with the other 2 attached to a SATA expansion card. Got me thinking perhaps the card is wonky. I lifted and reset it as well as changing the drives connected to it. If 2 drives fail again and they aren’t the same ones it will indicate a bad card. Thanks a a million for the help everyone!
  11. Sorry everyone, appreciate the prompt response then life got really hectic. I've blown the case out and confirmed that all fans are spinning fine. I think I need to take a good look at air flow, push vs. pull to see that the drives are getting proper cooling. I ran into the problem again today. Took the array offline because things were behaving strangely; I couldn't run an LS on the user folder from the console, came back with an error. Once I took the array offline it showed that two drives were bad. I've reset the server a couple of times now and it still shows the 2 drives are bad. Not good. A UPS is in my future and to answer your question no, I don't have a backup of the data - I figured that a redundant RAID system would be enough.
  12. Here you go. A couple of updates. i thought a restart of the server might help. After bringing down the array it was showing that two drives had failed - red circle. Not sure what the odds of that are, fairly unlikely. i reset anyway and everything came back on line. I also noticed that my older cache drive is running extremely hot, sometimes reaching 50 degrees. I wonder if the heat inside the case is too much and the system is acting up? I'm also noticing our power is a lot less reliable these days. I don't have the server on a UPS so also wondering if the abrupt power down could be causing problems as well. Look forward to your diagnosis tower-diagnostics-20180717-0526.zip
  13. Trying not to panic but am very concerned. I went to watch some content tonight and Plex is showing nothing is available. I hopped on the Unraid console and browsed my share and all of the folders are showing empty. I must of 5 or 6 TB of content that is missing. The last scheduled parity check ran last night with millions of errors. When I look at the parity logs it doesn't show last night's scan. Looking for guidance,, thanks in advance.
  14. I've been able to try from a Mac and everything is working, access as well as delete. What's odd is I'm connecting from the Mac as Guest.
  15. I'm struggling with an issue I hope others have seen or can help with. Running version 6.1.9 and hit an issue out of the blue where Windows PCs aren't able to content on my shares. All shares are public, users can't even read let alone write. When trying to access from a PC authentication doesn't work; login box repeatably says the user name or password is incorrect. I'm now trying to create a new test account to mess around with but it won't let me. It goes through the motions, I hit create and no account shows up. I can't delete an account either. Has me thinking perhaps there's something underlying wrong that's preventing authentication. Appreciate the help.