Glimmerman911 Posted February 20, 2017 Share Posted February 20, 2017 (edited) One of my user shares is no longer accessible, bit all my others still work. I cannot stop the array because it fails trying to unmount the user shares and just retries and retries until I have to hard reboot the server. What do i do to get my user shares working again? Edited February 26, 2017 by Glimmerman911 Quote Link to comment
trurl Posted February 20, 2017 Share Posted February 20, 2017 Post a diagnostic of course. Quote Link to comment
Glimmerman911 Posted February 21, 2017 Author Share Posted February 21, 2017 Diagnostics attached. The user share not working for me is Movies. I created a movies (no capital) user share trying to fix this issue, FYI. Diagnostics Feb20-2017.zip Quote Link to comment
trurl Posted February 21, 2017 Share Posted February 21, 2017 Nothing obvious in the diagnostics. The old version you are running doesn't have all the diagnostics we get with the newer versions. Quote Link to comment
John_M Posted February 21, 2017 Share Posted February 21, 2017 I think your having a "Movies" share and a "movies" share is going to cause problems - at least from the point of view of a computer trying to access the server. I'd tidy up each disk in turn (/mnt/disk1, /mnt/disk2, etc. including the cache), using the command line or Midnight Commander to make sure all the expected files are inside the "Movies" folder before deleting the "movies" folder. Then I'd run the docker safe Fix Permissions and see if that makes things better. Quote Link to comment
Glimmerman911 Posted February 22, 2017 Author Share Posted February 22, 2017 The movies share is totally empty, only the Movies share has been used so no cleanup required. Where do i run this docker safe fix permissions? Rory Quote Link to comment
trurl Posted February 22, 2017 Share Posted February 22, 2017 1 hour ago, Glimmerman911 said: The movies share is totally empty, only the Movies share has been used so no cleanup required. Where do i run this docker safe fix permissions? Rory Install Fix Common Problems plugin, then go to Tools Quote Link to comment
Glimmerman911 Posted February 23, 2017 Author Share Posted February 23, 2017 (edited) I installed the Fix Common Problems plugin, and it ran the test but didn't come up with anything except a warning that Movies and movies shares are similar. But this problem existing before I created movies, so that is not the root cause. Also, there is no Tools area on my Fix Common Problems Plugin, just one screen where I can scan and set a few options. What do I do next? *edit* I found the run extended scan, I am running that now Edited February 23, 2017 by Glimmerman911 Quote Link to comment
Glimmerman911 Posted February 24, 2017 Author Share Posted February 24, 2017 (edited) How long should the extended scan/tests take, it has been 7 hours and it is still reporting it is on the same user share, a smaller user share called apps. *Update* it has been over 16 hours, it is still on the "apps" user share.* What do I do? Edited February 24, 2017 by Glimmerman911 Quote Link to comment
Glimmerman911 Posted February 24, 2017 Author Share Posted February 24, 2017 (edited) I hard powered down the server (I can't power down because it gets stuck at unmounting user shares), I cancelled the automated parity sync, and reran the extended test. It got stuck again at the very first operation, verifying user share apps. I'm at a loss, should I update my unraid version and see if that helps? Should i remove the 'movies' user share I created to try and fix the problem? How would I do this, as I cannot stop my array. *edit* Wile the extended test is failing, I did find the Docker Safe Permissions under tools, and am running that now. Edited February 24, 2017 by Glimmerman911 Quote Link to comment
Glimmerman911 Posted February 25, 2017 Author Share Posted February 25, 2017 Fix Permissions worked, phew! Thanks for the help! Quote Link to comment
Squid Posted February 25, 2017 Share Posted February 25, 2017 After the fact, but my comments on this: On 2/22/2017 at 8:02 AM, Glimmerman911 said: The movies share is totally empty, only the Movies share has been used so no cleanup required. If the "movies" share is truly empty, you should delete it, as shares named the same but only differing by case will ultimately cause you no end of headaches when accessing the media over the network (ie: If you save a file or if you tell Kodi to save the metadata in the "Movies" share, it may in fact wind up being written to the "movies" share) On 2/24/2017 at 0:09 AM, Glimmerman911 said: How long should the extended scan/tests take, it has been 7 hours and it is still reporting it is on the same user share, a smaller user share called apps. *Update* it has been over 16 hours, it is still on the "apps" user share.* Your mileage will vary. The apps (appdata) could take quite a while as the only tests that are explicitly skipped on that particular share is permission tests. All other tests (illegal characters, invalid filenames, duplicate files, etc) are still performed, and some applications (Plex being one of the worst) can literally store hundreds of thousands of files that have to be checked. That being said, it shouldn't have taken 16 hours. I'll check it out. EDIT: There is an issue where in the case of an infinite loop on symlinks where if a subfolder is symlinked to a parent of the subfolder then the process keeps following the links forever and checks the files over and over again. TLDR: Possible for the extended test to wind up in an infinite loop. Fixed on today's FCP update Quote Link to comment
Glimmerman911 Posted February 26, 2017 Author Share Posted February 26, 2017 I have deleted the 'movies' share, and thanks again for the help everyone. Quote Link to comment
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