Move News

[sidezero]

Your comparisons aren't exactly valid. Microsoft is completely closed sourced. OSX is based off of freebsd but you can't exactly install freebsd and then magically get OSX running on it like you can with Slackware and Unraid.

Unraid is fairly pricey for what it is. Most of it is based off of things Tom did not create himself. There would not be an issue if these promises were not made in the first place. I don't think asking for any update at all at this point is an unreasonable request.

I would be perfectly happy sticking to 4.7 IF the 4.7.1 update to address that critical bug discovered months ago was ever released. Another promise that fell through the cracks...

[sidezero]

^^^
No guarantees that bugs such as those will be fixed with 5.0 final just gotta do what you can with what you got.


To those spitefully complaining about the missed target date... please go elsewhere because you don't deserve the software in my opinion. Brats.

If these bugs are not fixed by the 5.0 final I would lose all faith in Tom honestly considering these types of configurations are listed as officially supported by unraid.

[marcusone]

Beta 14 works great for certain configurations. Those of us with two AOC-SASLP-MV8 controllers are stuck on beta 11 currently due to the BLK_EH_NOT_HANDLED bug in later betas.

I have an AOC-SASLP-MV8 and have not had this issue with Beta 12a or Beta 14 (yet... used 12a for a few weeks, now on b14 for about 12hrs so far).

As for the rest; I'm in the boat of - Tom has let us all down - I even bought 2 more Pro licenses (that I Do Not need) to help support him as I love the product.  It can't be that hard to provide a 1-2 sentence weekly update to show that he at least cares, or that some life altering emergency has come up.  With people easily able to post from cell phones these days, I don't that is too much to ask (free, paid, or any other form of software with a large following).

Tom hasn't made a single post in more than 2 weeks... totally unacceptable in a professional environment.

[sidezero]

From what I saw configurations with 1 of the controllers are fine, it's only people with 2 of them that experience the bug.

[gbdesai]

From what I saw configurations with 1 of the controllers are fine, it's only people with 2 of them that experience the bug.

I have 3 and and it works fine on 12a which I ran for months and now 14 which I have been running for several weeks.  Maybe it only works for an odd number of controllers

[One2go]

I was in the boat of "Tom why are you not posting?" but you know what I am running v5b14 on my HP micro server with four 3TB drives doing just fine like clockwork. As far as I am concerned let the man continue on his course to achieve UnRaid stability, there is more to life then an OS that handles content safe & secure, but for the life of me I can't put my finger on it what could be more important. Take it with a grain of salt 

[MikeL]

  Seeing that you act as though you are above us, this is why we believe we have a right to question Tom's business practices.
 "How is unRAID licensed?

The unRAID Server software is available under 3 different licenses:

    unRAID Server Basic - FREE! - 3 drives (2 data, 1 parity)
    unRAID Server Plus - $69/$99(for 2 keys) - 6 drives (5 data, 1 parity, 1 cache)
    unRAID Server Pro - $119/$149(for 2 keys) - 22 drives (20 data, 1 parity, 1 cache)

They can be purchased here. Plus key(s) can be upgraded to Pro key(s) for $59. Licenses include all future upgrades, see unRAID Licensing Questions Answered.

The license is controlled by a key file for the Plus and Pro versions, which is tied to a unique GUID (Globally Unique IDentifier) associated with your unRAID flash drive. The unRAID software is identical with each license, only the features and drives are limited with the Plus and Basic versions. See the next question for a table of the differences.

The free Basic version is both a fully working 3 drive system, and a freely available demonstration version, that can easily be set up by downloading the latest software (downloads), and preparing a bootable USB flash drive (USB Flash Drive Preparation). There is no registration necessary. If you decide later to purchase a Plus or Pro license, just copy the license file to your unRAID flash drive and reboot, and the full capabilities and drives of the purchased license will then be available. Apart from the limit on the maximum number of drives, the array is the same under all licenses. No conversion of data or software is necessary. "

  You may want to pay extra close attention to this "Licenses include all future upgrades" So the way I see it, I have paid for upgrades, and am not asking for anything for free. If I pay Microsoft, or Apple for all future upgrades, then yes they had better make good, or I will use my RIGHT to complain in order to get what I have paid for.

It's the manner in which people have been acting that has been rubbing me the wrong way. When I said go elsewhere I didn't mean another section of the forum I literally meant elsewhere in general  . I just find it baffling, the sense of entitlement that some of the users feel they have. They (hopefully) paid for the product, any new version past the stable version that they purchased is just icing on the cake. Does Microsoft or Apple provide them with completely new feature sets regularly through out the years free of charge? Nope, they charge you for every release of one of their operating systems (excluding SP's and some more major updates). The demands that are going on are absolutely absurd.. they have no right to demand anything of Tom other than a license when they pay for it along with the files required for installation. Anything beyond that is a bonus and a gift.

Yes Tom did say he'd try to make updates, but things happen, situations change. Patience is very important for small products such as this because there are no guarantees.

I'm done with this... *gets off his high horse*

I hope the move is still proceeding well and look forward to the future.

[drealit]

As I started my original post with "It's the manner in which people have been acting..." I did not specifically say all people, but I did "infer" some. I'm specifically speaking against those who are malicious and rather demanding. Maybe my post didn't come of as such but that is what I meant. There's posts all over the forum exhibiting this and it is very disheartening. I didn't want to specifically quote people but chose to do a generalized post.  If I were Tom, I wouldn't bother responding either because it's just rude and absurd.

This happens every single year and it is becoming a very stale argument because it has come up so many times. This is how this piece of software develops. You can see it plain as day with some general research. If you don't like it, then don't invest in it... although I beg you to suggest a superior alternative with these features and ease of use.

[NAS]

It is good to see the amount of interest in the move and the update.

Users are PERFECTLY within their rights to ask for an update, please don't assume or inform them otherwise.

However NO MORE  arguments about rights vs. expectations that regress into flaming. It serves no purpose other than annoying users who have paid for the right to ask questions.

Yes there should have been an update. Yes there should have been some feedback but there hasn't been. This WILL be because of the gigantic life changing move Tom is making.

Feel free to +1 requests for updates if nothing else it will show how popular the product and community is.

[squirrellydw]

Take your time Tom, I understand life happens and doesn't always work out the way you plan.

[JackBauer]

People have a right to be disappointed, and even frustrated.

However disrespecting Tom or any moderators will serve little purpose.  In fact rude behavior may encourage the attitude "it will be done when it's done" and no regular updates.  (It might cause some to regress...  How many people no longer watch the news because it is depressing?)

The lack of information - not the lack of releases, in my mind does hurt his credibility.

It seems his move is related to a business supported by the Unraid product.  If this huge move means a total commitment to the product, I am very optimistic in his success.  (And I'll be very happy to see that - as he seems to be a decent person with a great product.)

If however he continues to be absent, then he'll lose the support of many in the community, and his success will be limited.  Right now people who use the product for the most part love it - should more turn on him, like happens with this vacuum of information...  More will turn from advocates to critics, and that will not bode well for his endeavors.

[RockDawg]

If however he continues to be absent, then he'll lose the support of many in the community, and his success will be limited.  Right now people who use the product for the most part love it - should more turn on him, like happens with this vacuum of information...  More will turn from advocates to critics, and that will not bode well for his endeavors.

Depends on what you mean by "continues to be absent".  I've been using unRAID since 2005.  Shortly after he first announced it on AVS Forums and before he had this site.  He has a history of doing this going back to January of '06.  Here's a post in that AVS Forums' thread where people start to get concerned:

http://www.avsforum.com/avs-vb/showthread.php?p=7122302#post7122302

This has happened numerous times throughout the years.  In fact if history is any indicator, it's a veritable certainty that he will disappear again.

The problem here, as usual in this world, is that both sides have a point but the extremists in both camps are way off the mark.  You have the PO'd few who feel they are owed something more and come out and post abrasive comments.  Then you have the other side of a few fanboy loyalists who will forever deny that there's any problem and say the others should just be quiet and be happy with what they have.  IMO both are wrong.

Tom ultimately owes us nothing more.  He has a stable product that performs at least as well as advertised and is offered at a fair price.  If he were to never release another update or upgrade, we would not have a valid complaint of being ripped off or undersold. 

With that said, consumers are not wrong for having their expectations.  In the computer world things move quickly and people are used to that. In this digital age with email, forums, texting, Twitter and Facebook it's hard for people to buy into the fact that someone is so busy that they can't be heard from.  Who doesn't have at least some down time to make a quick post at some point during most days or at least the week?  It's like when you see an old friend you haven't talked to in a while and they say, "Sorry I haven't called, but I've been sooo busy."  It's BS and we all know it.  And that's just about that concern with the lack of info from Tom.  That's not even getting into the years it's taken to get to 5.0 (and we're still not there yet).

I think we all have a certain love or appreciation for unRAID.  That's why we're all here.  Personally, I fall into a middle group.  I love unRAID and think it's an excellent product as-is.  BUT, I would like to see development move a little quicker.  Any development.  If all this wait is for a stabilized kernel with support for newer hardware, then why not just say that and implement an updated GUI for 4.x and above while we're waiting.  Something like speeding_ant's Simple Features GUI would be great (great work by the way speeding_ant!).  Give us some built-in support for email notifications and UPS.  I think something like that would have gone a long way in tiding people over until 5.0 does come out.  Whatever happens, I'm here for the long haul because ultimately, unRAID just works.  Just my $0.02.

[Dougy]

i would settle for the promised release of 4.7.1

[marcusone]

i would settle for the promised release of 4.7.1

+1

[Johnm]

apparently no one here has gone through huge moves or have had missed programing deadlines...

you guys keep assuming he is MIA. what you dont see is he stops to send out new keys daily, I am sure he reads  PM's when people have major issues and offers support.

anyways.. bitching about it does not make it happen faster...

for all you know he is locked away in windowless closet testing code to make the next release. perhaps testing drivers and features while recompiling the build over and over making adjustments. trying to get his seal of approval...

one thing i have learned in IT. never give a set deadline... the one time you do, everything goes out the window and nothing works as it should, even if it worked fine the last 999 times...