Author Topic: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours  (Read 16004 times)

Offline vca

  • Sr. Member
  • ****
  • Posts: 320
Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« on: March 17, 2013, 09:22:29 AM »
I picked up one of these Seagate 4TB drives (internal packaging) and verified that it has a 2 year warranty (via Seagate's web site).  Reading the "Desktop HDD Data Sheet":

http://www.seagate.com/files/staticfiles/docs/pdf/datasheet/disc/barracuda-desktop-hdd-ds-1770-1-1212us.pdf

I saw them list "Best-Fit Applications":

-Desktop or all-in-one PCs
-Home servers
-PC-based gaming systems
-Desktop RAID
-Direct-attached external storage devices (DAS)
-Network-attached storage devices (NAS)

So sounds like a good choice for my unRAID box...

But on the next page they list the detailed specs and here they quote "Power-On Hours: 2400", which is only 100 days in 24x7 mode. 

My guess is that they might use this as a get out of warranty card.

So time to turn the drive spin down mode back on.

Regards,

Stephen



Offline Chugiak

  • Full Member
  • ***
  • Posts: 208
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #1 on: March 17, 2013, 11:38:49 AM »
Does spinning down equate to powered down?  Either way that seems like a pretty egregious error in proofreading and/or design.
unRAID 5.0-rc8a on Sempron 145, Asrock 880GM-LE FX in NZXT Source 220 case.

Offline c3

  • nooB
  • Hero Member
  • *****
  • Posts: 998
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #2 on: March 17, 2013, 06:00:29 PM »
It is not an error. It's along the lines of 3.2 hours each day for 2 years. Which is not a crazy number for an average person's home computer systems. Recognize yourself as an above average user of computers, you know not only what RAID is, but unRAID as well. Believe me very few who know RAID, know unRAID.
storagebin01-06 ceph 0.87 (540) 6TB drives EC 8+3
storagebin07-08 ceph 0.94 (540) 8TB drives EC 8+3
storagebin09-12 ceph 0.87 (540) 5TB drives EC 8+3
storagebin13-20 ceph 0.87 (600) 6TB drives EC 8+3
storagebin21-36 ceph 0.87 (600) 8TB drives EC 8+3
storagebin37-48 ceph 0.87 (720) 8TB drives EC 8+3
storagebin49-52 ceph 0.94 (540) 6TB drives EC 8+4

Offline S80_UK

  • Hero Member
  • *****
  • Posts: 748
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #3 on: March 17, 2013, 06:23:27 PM »
According to this document...

http://www.seagate.com/files/docs/pdf/en-GB/whitepaper/7200-drive-spec-comparison-gb.pdf

it means 2400 hours when used for 8 hours a day, five days a week and also "on as needed". 

So, 60 weeks in total, apparently whether it is spinning or not (I would love to see a meaningful definition of "as needed").

Are there any Seagate lurkers here that can enlighten us?
Main server (20TB) - unRAID OS 6.2 | Xeon E3-1245 | Asrock H77M-ITX | 16GB DDR3 | 1 x AOC-SASLP-MV8 ~
Sharkoon T9 case | 3 x CoolerMaster 4 in 3 cages | Seasonic G-450 PSU | APC Back-UPS BR 800 (master) | Twonky Media server 8.3
Backup server (20TB) - unRAID OS 6.2 | i3-3225 | Gigabyte GA-B75M-D3P | 8GB DDR3 | 2 x AOC-SASLP-MV8 ~
Sharkoon T9 case | 3 x CoolerMaster 4 in 3 cages | Corsair CX430 PSU | APC Back-UPS BR 800 (slave)

Offline MSattler

  • Full Member
  • ***
  • Posts: 137
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #4 on: March 18, 2013, 06:18:37 AM »
According to this document...

http://www.seagate.com/files/docs/pdf/en-GB/whitepaper/7200-drive-spec-comparison-gb.pdf

it means 2400 hours when used for 8 hours a day, five days a week and also "on as needed". 

So, 60 weeks in total, apparently whether it is spinning or not (I would love to see a meaningful definition of "as needed").

Are there any Seagate lurkers here that can enlighten us?

To me, all this is moot, the drive has a 2 year warranty.  In the last 6 months I had 6 1.5TB Seagate 7200 RPM drives, and a couple 2 TB Seagate drives which were nearing their warranty expiration.  Of these drives 6 of them in total had high re-allocated sectors near or above 100.  For each of these I requested an RMA, and received a replacement drive.  Some of the Power On hours were very high, in the 20,000-28,000 hour area and not once did they balk at this.  I wouldn't worry about this one bit.

-Marcus
My Setup:

Antec 1200 Case
ASRock Z87 Extreme6 LGA 1150 Motherboard
Intel I7-4770s
32GB DDR 3
Intel Pro NIC
Corsair 550Watt Power Supply
SuperMicro MV8 SAS Controller


Parity Drive - 1 x 4TB Seagate 5900RPM ST4000DM000

Data Drives:
2 x 4TB Seagate 5900RPM ST4000DM000
2 x 4TB Hitachi 7200RPM HDN724040ALE640
2 x 3TB Seagate 7200RPM ST3000DM001
3 x 2TB Hitachi 7200RPM HDS722020ALA330

Cache Drive - 160GB Western Digital
VM Drive - 120GB Samsung SSD

Offline S80_UK

  • Hero Member
  • *****
  • Posts: 748
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #5 on: March 19, 2013, 02:35:11 AM »
To me, all this is moot, the drive has a 2 year warranty.  In the last 6 months I had 6 1.5TB Seagate 7200 RPM drives, and a couple 2 TB Seagate drives which were nearing their warranty expiration.  Of these drives 6 of them in total had high re-allocated sectors near or above 100.  For each of these I requested an RMA, and received a replacement drive.  Some of the Power On hours were very high, in the 20,000-28,000 hour area and not once did they balk at this.  I wouldn't worry about this one bit.

-Marcus

The point is that I, and probably others, would worry about it.  Yes, there's a two year warranty, but the fact is that they specify a two year warranty constrained by a ridiculously low power on hours figure, bearing in mind that they also promote (in the first document quoted) the drives as suitable for home servers and NAS devices, which are typically powered 24/7.  It simply does not make sense.  I would generally prefer to buy drives and other parts where I know for sure what I am getting.
Main server (20TB) - unRAID OS 6.2 | Xeon E3-1245 | Asrock H77M-ITX | 16GB DDR3 | 1 x AOC-SASLP-MV8 ~
Sharkoon T9 case | 3 x CoolerMaster 4 in 3 cages | Seasonic G-450 PSU | APC Back-UPS BR 800 (master) | Twonky Media server 8.3
Backup server (20TB) - unRAID OS 6.2 | i3-3225 | Gigabyte GA-B75M-D3P | 8GB DDR3 | 2 x AOC-SASLP-MV8 ~
Sharkoon T9 case | 3 x CoolerMaster 4 in 3 cages | Corsair CX430 PSU | APC Back-UPS BR 800 (slave)

Offline vca

  • Sr. Member
  • ****
  • Posts: 320
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #6 on: March 19, 2013, 11:11:27 AM »
To me, all this is moot, the drive has a 2 year warranty.  In the last 6 months I had 6 1.5TB Seagate 7200 RPM drives, and a couple 2 TB Seagate drives which were nearing their warranty expiration.  Of these drives 6 of them in total had high re-allocated sectors near or above 100.  For each of these I requested an RMA, and received a replacement drive.  Some of the Power On hours were very high, in the 20,000-28,000 hour area and not once did they balk at this.  I wouldn't worry about this one bit.

-Marcus

The point is that I, and probably others, would worry about it.  Yes, there's a two year warranty, but the fact is that they specify a two year warranty constrained by a ridiculously low power on hours figure, bearing in mind that they also promote (in the first document quoted) the drives as suitable for home servers and NAS devices, which are typically powered 24/7.  It simply does not make sense.  I would generally prefer to buy drives and other parts where I know for sure what I am getting.

I agree, I had bought the first drive on the basis of their "Best-fit applications" list and that it had a 2 year warranty, it was when I was considering buying a second that I looked further (I wanted to check the power requirements) and saw the odd 2400 hour issue and this has made me stop to consider what to do. 

Heck I'm spending the first 100 hours (4.2%) of the drive's life just running a 2-cycle preclear...

Regards,

Stephen

Offline MSattler

  • Full Member
  • ***
  • Posts: 137
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #7 on: March 21, 2013, 10:28:36 AM »
To me, all this is moot, the drive has a 2 year warranty.  In the last 6 months I had 6 1.5TB Seagate 7200 RPM drives, and a couple 2 TB Seagate drives which were nearing their warranty expiration.  Of these drives 6 of them in total had high re-allocated sectors near or above 100.  For each of these I requested an RMA, and received a replacement drive.  Some of the Power On hours were very high, in the 20,000-28,000 hour area and not once did they balk at this.  I wouldn't worry about this one bit.

-Marcus

The point is that I, and probably others, would worry about it.  Yes, there's a two year warranty, but the fact is that they specify a two year warranty constrained by a ridiculously low power on hours figure, bearing in mind that they also promote (in the first document quoted) the drives as suitable for home servers and NAS devices, which are typically powered 24/7.  It simply does not make sense.  I would generally prefer to buy drives and other parts where I know for sure what I am getting.

I agree, I had bought the first drive on the basis of their "Best-fit applications" list and that it had a 2 year warranty, it was when I was considering buying a second that I looked further (I wanted to check the power requirements) and saw the odd 2400 hour issue and this has made me stop to consider what to do. 

Heck I'm spending the first 100 hours (4.2%) of the drive's life just running a 2-cycle preclear...

Regards,

Stephen

I'm sure I could read the fine print on my things I buy on a daily basis that would make me ponder this.  If we were talking about a drive manufacturer that sells 1000 drives a month, and get's 10 RMA's a month, then I would worry about this.  With as many drives as Seagate sells, there is no easy/feasible way for them to check every drive upon receipt, and approve/deny the warranty according to power on hours.

If Seagate suddenly changes their RMA procedures, then I would worry.
My Setup:

Antec 1200 Case
ASRock Z87 Extreme6 LGA 1150 Motherboard
Intel I7-4770s
32GB DDR 3
Intel Pro NIC
Corsair 550Watt Power Supply
SuperMicro MV8 SAS Controller


Parity Drive - 1 x 4TB Seagate 5900RPM ST4000DM000

Data Drives:
2 x 4TB Seagate 5900RPM ST4000DM000
2 x 4TB Hitachi 7200RPM HDN724040ALE640
2 x 3TB Seagate 7200RPM ST3000DM001
3 x 2TB Hitachi 7200RPM HDS722020ALA330

Cache Drive - 160GB Western Digital
VM Drive - 120GB Samsung SSD

Offline Chris Pollard

  • Hero Member
  • *****
  • Posts: 912
    • Frumble Fabrics
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #8 on: March 22, 2013, 03:22:18 PM »
Funny some of my seagate drives managed to get to 50000 power on hours..... in under 2 years.  buggy firmware ftw.
unRAID2 6.1.6 : X-Case RM424, Supermicro X9SCM-F, Xeon E3-1230 v2, AOC-SASLP-MV8 x2, 2x240gb Sandisk SSD Plus Cache, 16gb ECC - 46TB
unRAID3 6.1.6 : X-Case RM424, Supermicro X10SLM-F-B, Xeon E3-1220 v3, AOC-SASLP-MV8, 500gb Momentus XT Cache, 8gb ECC - 40TB
unRAID Test Box 6.1.8 : Supermicro SuperChassis 825TQ, Supermicro X8DTL-iF, Dual Xeon E5620, AOC-SAS2LP-MV8, 16gb ECC - 3.8TB

Offline dirtysanchez

  • Hero Member
  • *****
  • Posts: 914
Re: Seagate ST4000DM000 4TB drive rated at 2400 power-on hours
« Reply #9 on: March 22, 2013, 06:15:12 PM »
The ST2000DM001 and ST3000DM001 drives are the same.  There has been other discussion here.  Specifically there is a discussion of what the 2400 hour figure means here.
« Last Edit: March 22, 2013, 06:18:27 PM by dirtysanchez »
Landfill - SFF unRAID: unRAID Plus v6.1.4 | 2.8 GHz Core i3-3220T | Lian Li PC-Q25B | Noctua Fans | Asus P8H77-I | 8GB DDR3 1600 RAM | Silverstone SFX ST30SF 300W | Array: 5x 3TB ST3000DM001 | Cache: 240GB OCZ ARC 100 SSD | Dockers: Plex/plexWatch/SAB/SB/CP/CUPS/UniFi/Transmission

Offline unevent

  • Hero Member
  • *****
  • Posts: 517
unRAID 6.1.9 Pro | 29TB | ASUS M5A99FX PRO R2.0 | AMD FX-8320E 8-Core 3.2GHz | 32GB G.SKILL DDR3 | Antec NEO ECO 620W | Rosewill RSV-L4500 Chassis | 2x Dell PERC H310 HBA (LSI P20.04) | Intel EXPI9402PT