Support > Weekly Polls
Web Host down for 36 hours, do you...
limetech:
...dump them, or give them another chance?
We're using an Australian based company called 'dotable.com' as our web host provider. This is (was) a small company directly run by the owner ("Aussie Bob") who put together a very good team. They were acquired by "UK-2 Group" at the end of last year, Bob stayed on for a while, but left last December.
For Lime Tech, dotable has been very responsive, but one continuing problem has been bandwidth limits. For that reason, and the recent outage, I'm probably going to be moving to another host next month - but this is about as fun, and as much work as doing taxes :(
NAS:
Dump them and rent a server from Leaseweb. Its an investment that will pay of in the end.
When you are one of many cusomers paying for a shared service you always get this problem. When you rent your own server you are one of one
WeeboTech:
--- Quote from: limetech on April 26, 2009, 09:06:50 PM ---...dump them, or give them another chance?
--- End quote ---
This is not the first time you've been down.. It's probably the longest, but certainly not the first.
I don't know what kind of a deal you are getting, from my perspective, it may be good pocket wise, but it is not all that good service wise.
I would look for a new home.
bjp999:
--- Quote from: limetech on April 26, 2009, 09:06:50 PM ---...dump them, or give them another chance?
We're using an Australian based company called 'dotable.com' as our web host provider. This is (was) a small company directly run by the owner ("Aussie Bob") who put together a very good team. They were acquired by "UK-2 Group" at the end of last year, Bob stayed on for a while, but left last December.
For Lime Tech, dotable has been very responsive, but one continuing problem has been bandwidth limits. For that reason, and the recent outage, I'm probably going to be moving to another host next month - but this is about as fun, and as much work as doing taxes :(
--- End quote ---
As a customer and forum member, I have generally been satisfied by the "uptime" of the LimeTech site. This past weekend's outage was pretty extreme, though, but perhaps there were extenuating circumstances that were explained to you. I can't speak to bandwidth limits or other reasons you might want to change, but if this single outage is the main concern, I'd likely give them another chance.
grimm2000:
I actually log onto this site everyday just to see what new postings there are. Reading them gives me many ideas for what I want to do with my server. From a business perspective I would probably change services because this forum is your number 1 method of tech support. If I was a new customer I would definately think twice before buying a system because the site didn't even show a splash screen that the site was down. I would have thought that the company was out of business. If it is a serious pain to switch I would give them one more chance, but they have to have a method for showing the site is down like redirect the site to a splash screen going forward. Just my 2 cents.
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