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[Solved] Cannot start array


IG82

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Just upgraded my N36L microserver from 5.0.6 up to 6.0 and I cannot get the array to start.  I used a new freshly formatted/installed flash drive, copying the config directory (minus the plugin directory).

 

Upon hitting Start I get the below quickly, it then goes back to the same screen listing changeable device assignments:

 

Spinning up all drives ... Restart SMB ... Start NFS

 

Attached is the diagnostics zip.

 

Thanks for the help

Ian

hp1-diagnostics-20150620-2126.zip

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Not sure if this is your problem or not, but its a line I don't have in my logs

 

Jun 20 21:26:12 hp1 emhttp: get_message: /boot/config/._Pro.key (-4)

 

Do you have a file named ._Pro.key in your config folder?

 

I'm wondering if the ._ maybe messing everything up?

 

 

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Can't see anything unusual, there are no hidden/temporary files I can see in the config folder.

 

Thought you may be onto something as this key was made using OS X when all my previous have been on Windows.

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Ah, thought I changed a setting to show hidden files but apparently it didn't work in Finder.

 

There was a ._Pro.key and ._go and ._plugins, I have removed these now.  Tried restarting but the issue still persists, only change to my eyes is that line has dropped from the syslog.

 

Attached is a new diagnostics set but I don't think there is anything other than the dropped line.

hp1-diagnostics-20150620-2255.zip

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Don't think it is key related, it comes up Pro as expected with the full compliment of slots.

 

I have tried a different key, and also creating the key in Windows instead of OS X with the same result.

 

Will PM jonp and see if I can get him to look at the thread.

 

Also just tried my 5.0.6 key and the array starts as it should with no problems.

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It looks like your cache drive is reporting as "not present.

 

Did you assign and remove a cache drive?

 

I noticed that too, have never had a cache drive in this machine.  The drive in the vars file may have been in the server but it would have been a long time ago!  I would have moved from 1TB WD to 2TB WD then 4TB Seagate.

 

I have tried changing the cache drive to no slots on the main page but this makes no difference.

 

It's very frustrating, 5.0.6 had a persistent issue with not shutting down cleanly.  No plugins at all as I run a separate XenServer, no solutions in the previous support thread.  Now I cannot perform an upgrade to the latest version.

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Please edit the file 'config/disk.cfg' on your flash.  The top of it will look like:

 

# Generated settings:
spindownDelay="15"
queueDepth="1"
spinupGroups="no"
defaultFormat="2"
startState=""
md_num_stripes="1280"
md_write_limit="768"
md_sync_window="384"

 

Completely delete this line:

 

startState=""

 

Post back if this solves the problem.

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Please edit the file 'config/disk.cfg' on your flash.  The top of it will look like:

 

# Generated settings:
spindownDelay="15"
queueDepth="1"
spinupGroups="no"
defaultFormat="2"
startState=""
md_num_stripes="1280"
md_write_limit="768"
md_sync_window="384"

 

Completely delete this line:

 

startState=""

 

Post back if this solves the problem.

 

Woohoo!

 

Yes Tom, that resolved the issue.  Many thanks for solving the issue.

 

Cheers

Ian

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