itimpi

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Community Answers

  1. Rebuilding a drive will not clear an unmountable status. The procedure for this is covered here in the online documentation accessible via the ‘Manual’ link at the bottom of the GUI or the DOCS link at the top of each forum page.
  2. The problem with using encryption is that if you end up with file system level corruption then encryption can compromise recovery processes so it then becomes critical that you have a good (and tested) backup strategy in place.
  3. No, it is always based on the number of folders in the files path.
  4. You can use something like UFS Explorer on Windows to do this.
  5. The User Scripts plugin can be used to initiate the scripts on a selected schedule for devices permanently available. Alternatively the Unassigned Devices plugin allows you trigger a script when a particular drive is plugged in. The content of the script will depend on exactly you want to copy and to where.
  6. I would think so to clear out the old syslog (held in RAM and restarted after each boot). Not sure it will clear the problem though.
  7. You get the zip file via Tools->Diagnostics FYI: You will often see certain phrases in forum posts (such as the word diagnostics) underlined that are a link to the relevant instructions in the online documentation.
  8. You want Secure Boot to be disabled. You do not need it just because you are using UEFI boot and Unraid does not support it anyway. I would think you could also enable Legacy USB support and CSM support. This would give you the option of alternatively booting in legacy mode (but does not stop UEFI boot). Not sure if it helps in any other way.
  9. Which method did you use? Going via the contact support form seems to work reliably but other routes are less reliable for some reason. If you did not get the automated acknowledgement then the request almost certainly did not get through. If necessary/easier you can do a manual upgrade to 6.12.10 by following the procedure documented here in the online documentation accessible via the Manual link at the bottom of the Unraid GUI.
  10. You can do a manual upgrade to the current 6.12.10 release by following the procedure documented here in the online documentation accessible via the Manual link at the bottom of the Unraid GUI. In addition every forum page has a DOCS link at the top and a Documentation link at the bottom. The Unraid OS->Manual section covers most aspects of the current Unraid release. Having done that the purchase option should now work. If you still encounter problems you will need to contact support as they handle all licencing issues.
  11. It is always possible that disk7 is not really dead as the fact it is disabled simply means a write to it failed. This can be caused by external factors such as cabling or power. It is not showing up in the SMART information in the diagnostics so at the very least it is currently offline. Have you taken any action to confirm it is dead? @JorgeB mentioned using ddrescue with the parity drive. It might also be possible to do it with the disabled drive as an alternative way of recovering its data. I have succeeded in the past with ddrescue on drives that would fail their smart TESTS. Regardless I would keep both of those drives intact until one of the approaches has worked to maximise recovery chances.
  12. The top level is the Share name (which maps onto a folder at the disk level). Each additional folder in the files path adds another potential level. Looking at your examples you would need '2' to keep all of Breaking Bad on the same drive or '3' if you are happy for each season to potentially be on a different drive. Your second example has an extra folder in the path so not sure what you want to keep together there?
  13. That is the location from within Unraid (/boot is where the flash drive is mounted). If you have the Dynamix File Manager plugin installed then it has built-in capability to view/edit such files which might be the easiest way to do it.
  14. They should not be, and often cause problems. Your initial results suggest at that point you might be getting a 10Gb link in one direction and something like 2.5Gb in the other.
  15. I would certainly recommend removing stopping the array as with disk4 playing up it will take forever 😞 It is your choice as to whether you want to try and resolve why disk4 is having issues or initially just get disk3 up and running? It is possible that disk4 just has a cabling issue (power or SATA) and the drive is physically OK.